Cancel Items or Orders

You can cancel items or orders that haven't entered the Processing period yet by visiting the Order section in your account.

To cancel an item or an entire order:

1. Go to My Orders.

2. Click Cancel

Once deleted, the items are removed from your order.

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After submitting the cancellation, we'll send you a confirmation message to the e-mail address on your account.

You can also confirm that the order was cancelled by visiting Your Orders. If you see the order status is Cancel, it was successfully cancelled.


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